The Metro Vancouver Tourism and Hospitality Industry Response and Recovery Task Force, including its many thousands of stakeholders, represents both small businesses and some of the largest industry-related employers and venues in B.C.  Contributing approximately $14.4 billion to the Metro Vancouver economy annually and supporting over 105,000 full time jobs, our members serve, host, transport, entertain, and accommodate millions of local, national and international guests annually

The motivation behind assembling the Task Force was to create a powerful, united, and action-oriented body to act as a coordinated voice for the tourism and hospitality sector. Since the beginning of the pandemic, the work of the Task Force has been guided by four phases: Containment, Response, Recovery and Resilience. These principles will continue to guide the work undertaken by the working groups. Our advocacy work – on behalf of our shareholders and members – is being advanced by four distinct working groups, focused on: Impact Assessment; Government Relations; Issues Management and Communications; and Sector Recovery Strategy. Our actions reflect the fact that few industries are as dramatically affected by the onset and spread of COVID-19 as is the tourism and hospitality sector.


Ted Lee
Destination Vancouver

As CFO of Destination Vancouver since 1996, Ted is the senior staff member responsible for the financial management of the organization and serves as a key resource to the President & CEO, the Board and the management team. In his capacity, Ted was involved in the project team that negotiated the $90 million agreement with the Provincial government on Destination Vancouver’s contribution to the convention centre expansion project.

Nancy Small
Tourism Richmond

Hailing from Canada’s east coast, Nancy is a tourism leader who has lived and travelled the world, having settled in the Metro Vancouver area for over 15 years.  Armed with a Bachelor of Commerce from Memorial University of Newfoundland, Nancy focused on marketing and sales in various industries such as packaged goods, high tech, retail and real estate development. As the Chief Executive Officer for Tourism Richmond, Nancy leads BC’s fourth-largest Destination Marketing Organization to promote the city as a year-round destination, she also serves as Chair of the BC Destination Marketing Association and is a member of BC Tourism Emergency Management Committee.

Ingrid Jarret
BC Hotel Association

Ingrid Jarrett is President & CEO of the BC Hotel Association. With three decades of experience in hospitality and tourism, Ingrid leads the advocacy, communication and education strategies and partnerships for the BC accommodation industry.


Walt Judas

Walt has been involved in the tourism industry for nearly 30 years, having worked at BC Pavco, Port Metro Vancouver and Destination Vancouver prior to joining the Tourism Industry Association of British Columbia (TIABC) in May 2015. As CEO, Walt leads multiple advocacy/policy files, sets the strategic course for TIABC, builds relationships with members and industry stakeholders.